HORRIBLE PRODUCT AND CUSTOMER SERVICE
Heather
2/16/2021
this is the third time that i am having them come out to fix the dishwasher. it will not drain. everytime, they have to reschedule, because the part is on backorder, but samsung doesn't give you any options to help you. i am regretting purchasing anything from samsung with the lack of customer service.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Awful..returned it two weeks later.
Amanda
2/13/2021
i shouldve listened to reviews. after two weeks it smelled awful. by previous kenmore washer i had for 9 years and it never smelled. ran for hours and dishes were just as dirty as they went in. dishes were never dry, even after using a rinse aid. horrible waste of time, returned it 2 weeks later.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very disappointed
Marymac
1/22/2021
have been buying samsung appliances, washer, dryer, tv's. cell phone, microwave, fridge & dishwasher for many years because of your reputation. seems that has all gone away. i purchased a dishwasher approx 2017-2018. only used 4 months out of year because i was a snowbird. moved here permabently in late 2019. b worked fine and dried great, cabinet ready. has horrible buzzing noise. called repairman. he advised samsung discovered the problem but instead of a recall, they chose to let the machines go out of warranty. will cost me $384.00 to get fixed. afraid to have it fixed cause what else is going to break down. my samsung days are over!.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke after just over a year
JDiehl
1/12/2021
the washer started flashing lights which we found out meant there was a leak warning. after opening it up we figured out the water inlet valve was leaking, but the warranty only lasted a year. we put in a service request but it was going to cost 200-300 dollars in labor plus whatever the parts cost (looks like 70-100 online) which practically added up to the cost of the dishwasher.
i found a handful of other people saying the same thing happened to them online so be careful if you buy this and definitely get the extended warranty because you might need it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Major disappointment... issue after issue
Janna
1/1/2021
this dishwasher has had one issue after another. first the rinse aid door broke off, then the float sensor broke, these were under warranty, so they were repaired. but we had to wait weeks for the repair.. once it was barley out of warranty it wouldn't drain properly and had a leak. this had to be repaired at our cost. i have read a lot of other reviews with this leaking issue. now, the thread that holds the foot screw broke off off on one side and the dishwasher pulled out of the cabinet and this is not repairable. so, after only 14 months we will have to reinvest in a new dishwasher. contacted samsung and was basically told it is out of warranty, so sorry. i have been a very loyal customer to the samsung brand, but not after this experience.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst customer service
KAMeh
12/28/2020
the worst purchase of my life. i bought this item online at samsung.com, they use a third party delivery company that is really unprofessional. they first came to deliver the dishwasher and left, i had to wait one week for them to come back. when they came back, they just dropped off the dishwasher and left leaving us with one clue, that we needed a samsung technician to install the item and that their company will call us to set it up. they never called and i ended up calling both companies over 40 times and i never got an answer. the dishwasher is still sitting in a box and nobody can help me install it. i regret purchasing this item.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Need to be recalled
Jess616
12/22/2020
this dishwasher was purchased in october of 2019 and about a month ago the water inlet valve started leaking. we tried to order the part but everywhere we have tried to buy it from has the part on back order and they can give us no timeline of when the part will become available. we were also told that this dishwasher has given many people the same issue which is why the part is unavailable. this dishwasher needs to be recalled!! ridiculous! we are extremely unhappy and when i spoke with customer support someone was supposed to come look at it and no one ever came.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
The worst product & customer service of my life!
Gmarie
12/21/2020
dishwasher arrived with box and styrofoam packing in perfect condition. after a problem free installation on the same day, the dishwasher leaked, a fast drip, almost a stream. we called samsung, as the product was brand new under warranty, they sent a repair company who neglected to look at the hole in the seal, or the gaping hole underneath. the repair person thought or pretended to see a nonexistent "hairline crack" approx 1-2" to the left of the seal. samsung then advised the tech that the "hairline crack" was physical damage and voided warranty. over 10 more calls to samsung, 2 calls to home depot, 3 more repair tickets for a second tech to correctly diagnose, no one came. final answer: samsung is not taking responsibility, after a month of back and forth, $529 in the trash.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love the look!
james_j_k
11/18/2020
I really enjoy how this dishwasher looks in the kitchen. It's also very quiet and efficient. Excellent dishwasher. Highly recommended.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Enjoying new Washer !!!
Marika
11/15/2020
I love the dishwasher but am noticing that it doesn't get fully dry and has an odor. Not sure why heat is not drying dishes and washer correctly.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features!
Kaycee
11/13/2020
I haven't had a dishwasher in more than 10 years and I'm loving this Samsung dishwasher. Very quiet. Affordable. Lightweight.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good Washer....
Tony2Grills
11/13/2020
I bought this as part of a set for all 4 appliances. This dishwasher works, seems to take quite awhile to run and the interior is smaller than my previous machine. Also, make sure you clean the big chunks of food off the plate, the drain doesn't like big pieces.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Very Happy to Have it installed
PF in Jax
11/12/2020
I bought this dishwasher about a month ago We are very happy with its ease of operation. It does a great job for us.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very clean!
Dishwasher
11/12/2020
I bought This dishwasher after I broke my Bosch. The dishwasher runs great and cleans the dishes well, however it is louder than my previous one. The buttons are on the top of the dishwasher which are hard to see when the door is closed. That's my biggest complaint. Installation was easy
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Gets the job done
jmin
11/12/2020
Good for the price. No frills. Doesn't always clean as nice as I'd like, but gets the job done
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great so far!
Megan
11/12/2020
Great dishwasher. It's sleek and has multiple features, highly recommend!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best Value
WifeneedednewDW
11/12/2020
My wife wanted to replace our dishwasher and wanted the best product at a medium to low price. So, as I always do, I researched and decided on the Samsung DW80R2031. We've had it about six months and are extremely happy with it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very sleek design
Fayou
11/12/2020
I love the dishwasher it gets the job done the dishes come out very clean and dry .
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great product for price
Jona
11/12/2020
Replaced our old run down dishwasher with this new Samsung one. Couldn't be happier. It even has a sanitize button and works flawlessly. If I could say if you're on a tight budget than this is the one for you. Buy and enjoy the clean dishes. Even my kids use it and they dont mess up.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Dishwasher... and quiet
FLGirlT
11/12/2020
Great dishwasher at a great price to replace my old one. It was much quieter than I expected, and does a great job of cleaning dishes without prescrubbing.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great wash
Stuuuuuuh
11/12/2020
Great wash, would recommend to friends and family.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features
DeeDee
11/12/2020
I bought this about a month ago and needs to be repaired. The water only drains on the 60 minute cycle
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love It
GTurner96
11/12/2020
Love this dishwasher. It is so sleek and the inside is nice. And its actually a lot more spacious than it looks. Can get lots of dishes in it. As long as you have jet dry in it dishes get dried effectively.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dishwasher
Vegasguy
11/12/2020
We got the dishwasher little over a month ago and we are very happy with the performance and how quiet it was. One of the features I like is the ability to place items inside to sanitize them.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Pretty quiet but doesn't do heated dry very well.
Tiffbubz
11/12/2020
The dishwasher had a sensor failure after 4 months of usage but luckily it was under warranty so Samsung sent someone out to fix it. Originally we had scheduled for the repair the following week, but they rescheduled it for 4 weeks later. So that was frustrating. Since the repair the unit has been running fine. I just wish the heated dry feature works like a Bosch we used to own at our old house. This Samsung one doesn't do a good job drying so I would suggest not selecting it when running the dishwasher.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Looks good
Libster
11/12/2020
Purchased a couple of months ago. Works great and it looks really good as well
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice Machine
Ronman74
11/12/2020
It's a very nice machine and washes the dishes great. Just doesn't dry very well but I recommend it
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great dishwasher
Megan G
11/12/2020
Awesome dishwasher, has multiple features and the stainless steel design is really nice. Highly recommend!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great choice!
KatVilla
11/12/2020
I bought it not too long ago but is súper efficient and doesn't make any noise . You will love it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I Love My Dishwasher
Fritz
11/12/2020
I recently moved into a new house with all new Samsung appliances. I love all of them including my dishwasher. The design is beautiful and I love the settings with the touch control feature. It really gets my dishes, glassware etc. extremely clean with no rinsing before hand. Also the compartment for the flatware is really a great design. I would definitely recommend this appliance to anyone.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dishwasher
Jay Rosete
11/12/2020
Great appliance. Love the Samsung brand. Highly recommend.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
So quiet
Alvin B
11/12/2020
Buying a new dishwasher was challenging but necessary. I decided on this model after a lengthy search. It was so quiet that I couldn't believe it was running! Of course it cleans the dishes. It's energy efficient. It's even attractive. Samsung appliances are premium brand and it lives up to this expectation. I'm so amazed at how quiet it is.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great for Econmoy Level Dsihwasher...Must quiter
Jatinder Singh
11/12/2020
Bought it last week and it has been great so far. Dishes are being washed properly and no issues at all. I will recommend for its price and performance
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Pretty good.
Huskerguy
11/12/2020
Works good. Runs a long time. One piece broke on the 2nd use. But was replaced under warranty.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love it!
NoMoreHandWashing
11/12/2020
Perfect for our new house-there was no dishwasher when we moved in so we had to have new plumbing and electrical run. Smooth process and love how it looks.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Whoa, this makes doing dishes fun!
KayKay011
10/21/2020
This dishwasher has beyond impressed me. It is uber quiet, which is important as the TV viewing area is slow close to the kitchen. Watching a show and running a load was not an option. It washes the dishes very well, and there's not a trace of food left. My roomie is not the best at rinsing dishes so this is a needed function! I love the express 60 option for quick but clean washes. I like the buttons on the top instead of in the front, because it gives the dishwasher a sleek look. We use the dishwasher everyday, and doing them does not seem to be the battle it use to be! No more rewashing of half the load! I love it! Thrilled with it so far! Learning I can't go wrong with a Samsung!
Originally posted on Samsung.com
Yes, I recommend this product
What a great dishwasher
Mcarm11731
10/21/2020
I had a dishwasher before and it was bad! This dishwasher is great and I wish I got way sooner! It was delivered and installed the next day. It went in smoothly and looks great with the stainless steel finish! It has great space for all the dishes that will go inside. The buttons that are hidden at the top are great and are sleek and easy to use. The dishwasher opens easily and cleans the dishes really good. They come out spotless and the dishwasher is very quiet. This is a great dishwasher and would recommend to anyone who is thinking about getting a new one!
Originally posted on Samsung.com
Yes, I recommend this product
Product/Warranty
Struggling Mimi
10/20/2020
saw this product showed it to my husband and he surprised me by purchasing it. when it initially starts on a normal cycle it is very loud so as far as being quiet it is not. purchased the 3 year extended warranty paid for everything with the same card /transsction and today the same card was charged an additional fee for the extended warranty. been on phone for an hour and 15 minutes with no resution
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Excellent dishwasher
somunleashed1
10/15/2020
I always trust Samsung, and this is yet another appliance I can count on. The dishwasher runs quieter than it is actually advertised. The bottom and upper racks are designed so we can load lot more dishes. I was able to load 8 person dining set and a 2 big pots and 6 coffee mugs in 1 load. The dishes came out clean, actually I have some stainless steel pans that had stain in the bottom for a long time, and they also came out like brand new. Overall I am super happy with the performance. Btw, the controls on the top of the dishwasher is something I am excited about because I have a toddler at home. Finally, this dishwasher looks very sleek in my kitchen, goes well with other Samsung appliances in my Kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
It's so quiet!
Markatect
10/15/2020
So far this dishwasher has been great. It's so quiet compared to the last one. You can hardly hear it running.
I like that it has an auto cycle that can detect how long it should run. The dishes come out squeaky clean and of course I can't forget to mention that's its a beautiful sleek appliance that would look great in any kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Super Clean Dishes
Sweetp31
10/14/2020
I really enjoy my new dishwasher, The stainless steel look really adds a nice look to my kitchen. I can fit a good amount of dishes in the dishwasher and there is a good amount of space for the spoons and forks. The only con I noticed was that the dishes are not as dry as I would like them to be. The dishwasher does a great job with cleaning the dishes really well.
Originally posted on Samsung.com
Yes, I recommend this product
Samsung Dishwasher
Armat123
10/14/2020
I am so happy and finally, our Samsung Dishwasher was delivered and installed. We used it the next day and it was so quiet compared to the old one. It cleans our dishes well and I dont see any spots. Definitely will recommend this to my family and friends.
Originally posted on Samsung.com
Yes, I recommend this product
Great Dishwasher
Adevans22
10/14/2020
We were so excited to receive our dishwasher since our old one came with the house and was definitely up for an upgrade. I am definitely satisfied with our choice. It cleans well and is quiet while running. The only thing I have not gotten used to yet is the height of the prongs on the bottom. We have to change the location of where we put dishes, pot and pans, etc and it doesn't seem to fit as much as we used to.
Overall, very happy with this Samsung dishwasher and would recommend it to anyone in the market for one.
Originally posted on Samsung.com
Yes, I recommend this product
Excellent choice of dishwasher for family
elliekim78
10/14/2020
I was really want to get new dishwasher. Because my 15 years old dishwasher was not working well. Button was not working. The door was not closed completely.
After I got this new Samsung dishwasher. My concern has gone to the air.
The new dishwasher is excellent in feature and performance. All stainless steel can prevent from rusting. And the hidden touch button is great. The powerful water stream blows and cleans all debris from dishes and bowls. Even in express 60 mode, all dishes are clean. And it is quiet than old dishwasher. I love new dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
A Nice Wasshhhher ...
kingcurt3
10/13/2020
Worth the wait? Absolutely. We cooked out and entertained over the weekend creating quite the stockpile of dirty dishes, utensils and such (perfect for testing out our new washer). It did splendid and the cycles are so quiet!
Fully loaded, this Washer delivered in spades .. .spacious, love the "holders" that fold in as you need them and the adjustable top shelf is an added bonus.
Thumbs up!
Originally posted on Samsung.com
Yes, I recommend this product
Amazing Quality
cdoughty611
10/8/2020
The Samsung Digital Touch Control 55 dBA Dishwasher is amazing. I love that the buttons aren't too obvious as to not draw the attention of my little one making this very safe. With the kitchen being close to the kid's room I was worried that it would be too noisy but it is very quiet making this great to run at night. There is a lot of space between the rack which helps with washing pots, pans and large casserole dishes. The stainless steel is ok to clean. There are some streaks when wiping it down but nothing too bad. I can fill this dishwasher up and my dishes come out perfectly clean everytime. This is the best dishwasher that I've owned in awhile.
Originally posted on Samsung.com
Yes, I recommend this product
Good dishwasher for family with kids
liebe781
10/8/2020
Finally, it was delivered and installed.
New Samsung dishwasher is so cool.
Hidden touch button is hard to reach by hand unless it is opened.
It helps me and wife to keep dishwasher away from my curious boys.
It is much quiet than old Maytag dishwasher was 15 years old.
In and out-side is stainless steel. It looks clean and sharp.
Powerful and hot water cleans dirty dishes.
There is one thing if it has "Wi-Fi connection"
Refrigerator, washer, dryer, TV, door lock, sprinkler and thermostat has Wi-Fi connection but this dishwasher doesn't have it. So I can't control dishwasher on my hand.
I love this dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Love this Dishwasher
Mrdavis06
10/6/2020
I don't mind doing the dishes now with this dishwasher! It gets the dishes so clean and when it goes off the dishes are so hot you know the sanitizing feature is working which is good in this time of Covid and my wife running an in home preschool. We also love the brand! Samsung has amazing stuff! This dishwasher is nice fingerprint free and the inside shelves and silverware rack are all nicer than I've seen! We are very pleased.
Originally posted on Samsung.com
Yes, I recommend this product
My dishes are finally clean!
megan293
10/6/2020
Wow, I was so excited to receive this dishwasher! My previous appliance left half of my dishes still dirty and forced me to run it a second time. This new dishwasher allows all of my dishes to fit seamlessly with the adjustable racks, and every wash leaves my dishes spotless. I've tried the Optimal Cycle detection and it really works, I haven't had one dirty dish after! Another big plus is how quiet this machine is, our kitchen is right by our living room and we can't hear it running at all. This dishwasher was a great investment, not only are we saving water from not repeating our loads, but we also bought ourselves some more peace and quiet!
Originally posted on Samsung.com
Yes, I recommend this product
Good cleaning dishwasher
nad48dan
10/6/2020
After our dishwasher pretty much stopped drying our dishes, we knew we needed a new one.
The top rack is very awkward and hard to position certain dishes and I feel like I'm unable to utilize all the space properly.
It recommends to use cascade so thats what we've been using but I think we will need to add a liquid drying aide to help assist with drying. The dishes were soaking wet but not 100% dry. I was told this is normal.
I really like how the buttons are "hidden" and my toddler can't mess with them.
The different washing modes work very well our dishes have never been more clean.
The sound is great, cant hear it over the TV which is perfect.
The look of this dishwasher fits perfectly in our kitchen and matches the other stainless steel appliances in our kitchen.
Overall its a good dishwasher and addition to our kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
