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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (401) 949-7800 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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"Everyone was so helpful and knowledgeable. Love my dishwasher" Dave Doiron 11/3/2023

"J's Broadway Appliance has my business forever. Joe Jr. was extremely helpful in getting my order done and delivered while I was managing it from Maryland. I was also very pleased with the delivery guys who worked through a plumbing issue with me." Rob Clarke 11/2/2023

"Joe and the entire crew a J's are great to work with. Great prices and selection and overall a great experience shopping here. I'd recommend them to anyone." Cara Rondeau 10/31/2023

"Excellent customer service!!! Come back every time!!" Melissa Riley October 2023

"Love supporting this local business. Helpful staff and great prices. Thank you Joe and team!" Margaret Chella October 2023

"My husband and I were beside ourselves when our kitchen stove died Wednesday evening. We were having a large family party on Saturday and were desperate to replace it. We went to J's Broadway Appliance & TV (Smithfield, RI) on Thursday. We spoke with Samantha and Joe and they were comforting and reassured us that they would be able to deliver one to us on Friday morning. Friday morning, as promised, our new stove arrived. It was delivered in a caring and most professional way by Edwin and Roy (J's deliverymen). They hooked us up and we were back in business. We cannot thank them enough and will be purchasing all of our appliances from this wonderful company in the future!" Beth Jenkins Octoober 2023

"We love working with J's Broadway Appliance & TV. I Manage many apartments at two commercial properties. When I need a new Fridge, Stove, AC Unit in a jiffy they are right there ready to deliver. They take away the old appliances too. Easy, no drama and professional." Virginia Fitzhugh October 2023

"I Purchased a GE microwave at J’s. On 11/30/2014. His recommendation. I had the best customer service anyone could ask for. The microwave is still working. I didn’t realize it was that long ago when I bought it. I only paid $119. 1100 Watts. I highly recommend J’s Broadway Appliance." Linda Clark September 2023

"I prefer to support local business shops. Much to my delight, not only did J's Broadway Appliance have the item I needed, the price was less than a big box store. There was a slight disconnect of the element in the stove upon arrival, but J's took care of getting the piece re-attached very quickly. If you are thinking about purchasing an appliance, give J's Broadway Appliance a chance! They are great!" Christopher B Colgan July 2023

"Best and friendliest service you can ask for. Great new Webber grill and disposal of the old one. Thanks to all!" Alyssa Gaglione July 2023

"They are so easy to work with , they will match the price of big box stores (or even beat the prices ) and you get a personal experience - quick , easy and professional . I won’t go anywhere else" Rich Collette April 2023

"Everything went very well on delivery and install. The appliances are nicer than expected. We will use them in the future for any appliances." Lisa Alpert April 2023

"Joe Jr. was awesome to deal with!! Purchased our entire kitchen remodel back in 2005 from him and now looking to upgrade, but first needed to replace our washing machine that went BLOOY! Extremely knowledgeable about the product lines and answered any questions and even showed me some other options, listened to what I said I wanted and options and showed me some great choices! Had the model and color of washer and dryer I was after and beat the big box store pricing by a few hundred! at least now doing laundry will be energy and cost effective (and pretty too)! Thanks to Joe Jr. and crew for an awesome experience..again! c'ya soon for those other upgrades!" Janet Davies April 2023

"J’s Broadway is a family owned business and one receives personal attention which is not obtained at the big box stores. I purchased a Maytag washer and drier for large loads to keep in my basement and use about once a week. Upstairs I have a stackable Electrolux washer and drier. The delivery people were efficient and there was no damage to property. Dan and Mike who work for Jay’s tweaked the installation to my satisfaction. I will continue to do business with J’s as long as i need appliances or a TV. and refer friends and family to J’s Broadway Appliance and TV. Joe Jr. who waited on me is the best!" Michael Naylor April 2023

"Would give this company 10 stars if possible. The whole process was just seamless. Joe was absolute pleasure to work with. The GE Cafe Appliances are stunning! For all of your appliance needs, shop this wonderful family owned company!" Fran Petrocchi April 2023

"Wonderful service great delivery men." Karen Pare April 2023

"Joe spent lots of time with my husband and me to be sure we chose the models (washer/dryer) that worked best for us. The delivery was smooth. Great service! Friendly staff!" Barbara Fetta March 2023

"I am so grateful to J's Broadway for taking such good care of me when my 4-year-old LG refrigerator suddenly stopped working on a Saturday evening. I emailed on Sunday to explain my problem and ask for recommendations regarding LG repairs. I wasn't expecting to hear back until Monday; however, both Joe Sr. and Joe Jr. responded to me on Sunday evening to help me to resolve the problem. They also offered to deliver a loaner refrigerator, if necessary. I was able to get a repair person in on Tuesday morning. The issue was with the compressor which had to be ordered with expected delivery by the end of the week. I called J's Broadway to let them know, and they quickly delivered a loaner refrigerator. My fridge was repaired by the end of the week; and the warranty covered the issue. Thank you J's Broadway for "five-star-plus" customer service :-)" Talia J February 2023

"We would give 10 stars if we could! Excellent customer service! We’ve purchased all of our appliances there and have always had fast and easy delivery. We recommend them to all family and friends!" Diane Noury February 2023

"I bought a refrigerator and dishwasher after a power surge in my house burned out the old ones. Joe Jr. was very nice and professional! He advised me on which appliances were good choices for me. He and his crew delivered and installed them in a timely manner. I will definitely shop there again when the need arises." Ronnie Ruo January 2023

"The best service I have got in a long time. Everyone in the store was professional and helpful. I had my kitchen done and I was so happy at the results. They gave me the best look for my kitchen and I wouldn’t go anywhere else for my appliances." Kyle Palumbo January 2023

"Great quality and fantastic service! Highly recommend." Olivia Penney January 2023

"Always an incredible experience here at J's Broadway Appliance! Their prices can't be beat, fast and easy delivery and instillation, and they are always avaiable to talk to on the phone when you need service or help. The owners and salespeople are knowledgable and honest, they wont try to upsell you on anything uncessary. I would highly recommend this business to anyone looking for any kind of appliance!" A Malone January 2023

"From our initial call and visiting the showroom to the delivery Js Appliance is by far the best appliance store in Rhode Island!! Joe Jr has the experience and knowledge you need when making a decision around home appliances in the Smithfield region. We are totally pleased we found them and would definitely recommend them to anyone needed appliances in Rhode Island. The price and service was the best we found!!" December 2022

"Thank you so much for the great service yo provided me with my washer. I will never forget how you bailed me out of a frustrating situation. I am pleased with your product and service and will be dealing with you in the future for any of my appliance needs. Thank you." - Mark and Pat B. 1/16/2018

"I wanted to take a moment to acknowledge the great customer service I received recently. My delivery was the last one on a Saturday and I had to move it out another 30 minutes. The gentlemen arrived and had to take apart some of my refrigerator to get into my house. Not once did they complain or make me feel as if I was asking too much. They were very professional and helpful. It is service like that which will keep me a repeat customer." - Maria V.

"My sister and I stopped by on Labor Day to ask about our Maytag washer that was taking forever to be repaired. You intervened with the repair company and lo and behold the washer was repaired shortly after! We want to thank you for your kindness and assistance!!"" - Rita and Anne M.

"We just want to thank you for making our experience that much better by buying our refrigerator at J's Broadway. The install and removal of the refrigerators went flawlessly and the added detail of cleaning our refrigerator before you left didn't go unnoticed. Thanks for going the extra mile." - John and Patti M.

"We want to thank you for all of your help with the purchase of our new appliances. We absolutely love your Cafe Series. You have a great staff and outstanding customer service! Thanks again!" - Jeff and Patti M.

"I just wanted to send a note to thank you again for making a special trip with the replacement TV. Cox technician came over with a replacement cable box and yes – volume control worked perfectly with new box. Tech said something about possible interference from computer modem. Anyway, I appreciate your special help and apologize for the inconvenience! Thanks again!" - Jeanne P.

"We can't thank you enough for resolving our issue as quickly and professionally as you did. We had gone back and for with Frigidaire for months... you resolved it in days!! That's what service is all about... you went 'Above and Beyond.' Thank you!" - Jessica and Jeffrey B.

"We just want you to know how much we appreciated the professionalism of the delivery men that you sent for our washer and dryer. Unable to drive down our driveway, they removed our old appliances and brought our new washer and dryer by hand truck. And this was on a day that was only 6 degrees. We don't think we would find this type of service in a big box store." - Nancy B. February 2015

"Thank you for your donation of three counter top microwaves. We are so grateful to have many kindhearted supporters within the community helping us continue our mission. Please know that you are counted among them!" -Providence Ronald McDonald House Staff and Volunteers 3/3/2015

"Thank you for helping me make decisions about my new TV and other products. You have been informative and easy to talk with. The installation was well done. All of you have been kind and considerate as I went through the process." -Phyllis V. 11/20/2015

"Thanks very much for the accommodation on the delivery fee! You and your staff are tops." Tom B. 10/24/17